Last updated on Aug 16, 2024

Who We Are

Our website address is: https://sriganganagar.online.

For the purpose of these Terms and Conditions, the terms “we,” “us,” “our” used anywhere on this page shall mean Sri Ganganagar Online, under the proprietorship of Oaz Shakti, whose registered/operational office is 32, New Friends Vihar-1, Ramlal Colony, Gali No. -9, SSB Road, Sri Ganganagar, Rajasthan, India, 335001. The terms “you,” “your,” “user,” “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

1. General Information
   • Business Name: Sri Ganganagar Online (Under the Proprietorship of Oaz Shakti)
   • GSTIN: 08AKDPG9031E1ZG
   • Address: 32, New Friends Vihar-1, Ramlal Colony, SSB Road, Sri Ganganagar, Rajasthan, India – 335001
   • Contact Email: mail@sriganganagar.online
   • Contact Numbers: +91-8005816132
2. Use of the Website
   • The content of the pages of this website is subject to change without notice.
   • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
   • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
   • Our website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
   • All trademarks reproduced on our website that are not the property of, or licensed to, the operator are acknowledged on the website.
   • Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
3. Links to Other Websites
   • From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
   • You may not create a link to our website from another website or document without Sri Ganganagar Online’s prior written consent.
4. Products and Pricing
   • All products listed on www.sriganganagar.online are subject to availability.
   • We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
   • Prices are subject to change without notice.
5. Payment
   • Payment must be made in full at the time of purchase. We accept major credit/debit cards, UPI, and other payment methods listed on our website.
   • All prices are inclusive of applicable taxes unless otherwise stated.
6. Shipping and Delivery
   • We aim to deliver your order within the timeframe specified at checkout. However, delivery times are not guaranteed and may be affected by external factors beyond our control.
   • Shipping charges will be added to the order total where applicable.
   • Once the order has been dispatched, it cannot be canceled or modified.
7. No Claims Policy
   • All products, including pottery items such as clay water pots, are carefully inspected and packed before dispatch. Please note that we do not accept any claims for damage or breakage during shipment. By placing an order, you agree to this policy.
8. Returns and Refunds
   • Due to the nature of our products, we do not offer returns or refunds unless the product received is significantly different from the description provided on the website.
   • In the rare event of a return being accepted, the product must be unused and in its original packaging.
9. Limitation of Liability
   • Sri Ganganagar Online will not be liable for any loss or damage that may arise from the use of this website or the purchase of our products.
   • We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
   • Our liability, whether in contract, tort (including negligence), or otherwise, will not exceed the total purchase price of the product(s) in question.
10. Governing Law
    • Any dispute arising out of the use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India. These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts of Sri Ganganagar, Rajasthan.
11. Contact Us
    • If you have any questions or concerns about these terms and conditions, please contact us at:
      • Email: mail@sriganganagar.online
      • Phone: +91-8005816132
      • Address: 32, New Friends Vihar-1, Ramlal Colony, SSB Road, Sri Ganganagar, Rajasthan, India – 335001